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Warning About Recent Scam Targeting Air Travelers
AAA is advising air travelers to be cautious about a scam that specifically targets individuals who have experienced flight delays or cancellations.
Fraudsters have been utilizing fake phone numbers which often appear during online searches for an airline’s customer service line. Unsuspecting travelers, seeking assistance for their disrupted travel plans, are directed to these third-party phone numbers.
Once connected, callers are prompted to provide their reservation details and credit card information. These scammers may impose a “service fee” or claim that there is a price difference between alternative flights, as reported by AAA.
It is crucial to note that legitimate airlines do not charge their customers for flight cancellations or delays. AAA emphatically reminds the public to exercise caution and remain vigilant.
Tips to Avoid Falling Victim to Scammers
- If your flight is delayed or canceled, approach an airline employee in person at the airport for assistance.
- Utilize the airline’s dedicated mobile application to make necessary changes to your flight itinerary.
- Prior to your trip, download the airline’s official app and save their authorized contact number for future reference.
- Consider obtaining travel insurance that covers unforeseen cancellations or delays.
