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New Technology Enhances Emergency Response in Palm Beach
New technology is allowing emergency responders on Palm Beach to receive critical information faster than ever before.
“Prepared Live” Program Improves Communication
The police and fire departments in Palm Beach have recently introduced a groundbreaking program called “Prepared Live.” This program enables 911 callers to text and livestream with dispatchers during emergency situations. The goal is to extend this technology county-wide, ensuring all residents benefit from enhanced emergency response capabilities.
Improved Awareness for Dispatchers
Since the implementation of the “Prepared Live” technology, Palm Beach police dispatch supervisor Marlene Peralta has experienced a new level of awareness. Dispatchers can now send a text message to a caller’s cell phone, requesting permission to access their camera and location during emergencies.
Capt. Will Rothrock of the Palm Beach Police Department highlights the importance of this timely information in making critical decisions during emergency incidents. The technology has the potential to help solve cases faster and provide real-time information that was previously unavailable to law enforcement officials.
Real-Time Visuals Aid in Crime Prevention
The “Prepared Live” technology enables responders to witness crimes in progress and obtain accurate suspect descriptions, benefiting investigations. By granting access to a caller’s front and back camera, dispatchers like Marlene Peralta gain valuable insights into the situation, such as the caller’s location and their ongoing observations.
Privacy and Data Collection
Addressing concerns about privacy, Capt. Rothrock assures users that they only share what they choose. Once disconnected from the “Prepared Live” program, the technology ceases to collect information from the user’s phone. The system does not involve downloading an app, ensuring that user data remains secure.
Improved Response for Firefighters and Paramedics
Palm Beach assistant fire chief Sean Baker emphasizes that even a few video clips or photos can significantly impact the way firefighters and paramedics respond to emergencies, ranging from fires to medical situations. By assessing the footage, paramedics can prepare the necessary protocols and treatment plans before arriving at the scene.
Benefits of “Prepared Live” Program
Both the police and fire departments believe that the implementation of the “Prepared Live” program will ultimately save lives. They highlight the ability of this technology to place responders directly at the scene of emergency situations, facilitating faster and more effective response times.
Potential for County-Wide Adoption
Palm Beach County leaders are currently researching the “Prepared Live” technology to determine its feasibility for county-wide implementation. By leveraging this advanced communication tool, they aim to enhance community safety and provide residents with improved emergency response services.
For more information about “Prepared Live,” click here.
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