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Read More »Is the focus on relationships disappearing in travel?
A family working with a travel advisor. (photo via South_agency / getty images) Whenever I talk to traditional tour operators about changes and shifts in the market, I eventually hear someone say, “Well, it’s all about relationships in our business, isn’t it?” Is it? Is it still all about relationships? Well, yes and no. A research article published in 2019 …
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