Google and Respond.io team up for business messaging.

Eamon Connor March 23, 2023 Business

Respond.io Partners with Google’s Business Messages

Respond.io, a customer conversation management software, has become an official Google’s Business Messages Partner. Based in Southeast Asia, the company currently serves 10,000 global clients and is committed to helping businesses enhance their customer connections and experiences.

Foot Locker: Google's Business Messages — Foot Locker: Google’s Business Messages

Google’s Business Messages provides a streamlined messaging experience for businesses worldwide through various Google touchpoints like Search, Maps, brand-owned channels, and more. Respond.io’s collaboration as a Google’s Business Messages partner allows its clients to connect with their customers more easily, quickly, and satisfactorily through functionalities such as direct chat option, photos and carousels usage, business hour updates, appointment scheduling, status order updates, and more.

Global brands such as Foot Locker have had a 10-point increase in their average score on customer satisfaction, while India’s Bajaj Auto saw its lead conversions skyrocket by over 14 times. Respond.io’s goal is to help clients worldwide leverage the benefits of Google’s Business Messages and stay ahead in today’s competitive digital landscape.

About Respond.io

Respond.io is a customer conversation management software that enables companies of all sizes to respond from any channel via one centralized dashboard. The company, headquartered in Asia, has over 10,000 clients across 86 countries, including Klook, Decathlon, Abenson, Yoho, Roche, and ShareChat. It processes more messages than three of its main competitors combined.